Monday, November 24, 2014

Introduction









Introduction
This course gives you useful language and phrases to improve your spoken communication skills in English in different business situations. Each section features audio, target language and a quiz - all of which are downloadable. You'll also have the opportunity to practise and test your understanding of the language.

Module 1: Telephone

Connecting
Messages
Wrong number
Appointments
Flights
Language Expert
Telephone Challenge


Module 2: Meetings


Agenda setting
Interruptions
Agreeing and disagreeing
Any other business
Language Expert
Challenge


Module 3: Presentations

Presentations
Opening
Body
Questions
Tips
Language Expert
Challenge


Module 4: Negotiations

Negotiations
Tricky conversations
Resolving difficulties
Asking for a pay rise
Difficult clients
Language Expert
Challenge


Go to Module 1: Telephone - Connecting

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